Home Care Services
Most people want to retire in their own home, and in fact most Government supported aged care is actually delivered in the home. In 2017–18, over 1.3 million people in Australia received some form of aged care. The great majority received home-based care and support, principally through the Commonwealth Home Support Programme (CHSP) and Home Care, with the number of individuals in residential aged care forming a relatively small minority. This is illustrated in the chart below.
MyAged Care - the "Gateway" to Home Support Services
As with residential aged care, the gateway to obtaining home support is first making contact with MyAgedCare. Following registration and screening they will arrange for an assessment by either a Regional Assessment Service (RAS) - if you require "entry level support" at home - or an Aged Care Assessment Team (ACAT) if there is an expectation that you may require more complex and substantive care. The MyAgedCarecontact centre operates nationally from 8am–8pm weekdays and 10am–2pm on Saturdays, and there are about 80 ACAT teams operating throughout Australia.
As illustrated below, the RAS will evaluate eligibility for the Commonwealth Home Support Programme (CHSP) and the ACAT eligibility for 4 levels of Home Care packages, Residential Aged Care and Transitional Aged Care.